Privacy Policy

Last updated: September 2026

At Aasanly, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you use our platform - whether you are a business owner or a customer making a booking.

1

Who We Are

Aasanly is an online appointment booking platform for local businesses across India.

We help businesses create booking pages and manage appointments.

Our platform is accessible at aasanly.in and its subdomains (e.g. yourbusiness.aasanly.in).

For any privacy-related queries contact us at: admin@aasanly.in

2

What Data We Collect

We collect two types of data:

A. Business Owner Data (when you register on Aasanly):

  • Full name and email address
  • Business name, category, city and address
  • WhatsApp number
  • Profile photo (optional)
  • Password (encrypted, never stored in plain text)
  • Google account information (if you sign in with Google)

B. Customer Data (when a customer makes a booking):

  • Full name
  • Phone number
  • Email address (optional)
  • Appointment details (date, time, service)
  • Payment information (amount and mode - no card data stored)
  • Booking source (Google, Instagram, WhatsApp or Direct)
3

How We Use Your Data

4

Data Storage and Security

Your data is stored on secure servers hosted in Singapore.

We implement the following security measures:

• All data transmitted over HTTPS (encrypted)

• Passwords hashed using bcrypt (never stored in plain text)

• Authentication via JWT tokens with expiry

• Rate limiting to prevent unauthorized access

• Regular security updates and monitoring

While we take all reasonable precautions, no system is 100% secure.

In the event of a data breach, we will notify affected users within 72 hours

as required by applicable law.

5

Data Sharing

We share your data only in the following limited circumstances:

• With the business you are booking with (they see your name, phone and appointment details)

• With our email service provider (Resend.com) to send confirmation emails

• With legal authorities if required by law

We do not share, sell or rent your personal data to any third party for marketing purposes.

6

Data Retention

We retain your data for the following periods:

• Business account data: As long as your account is active + 90 days after deletion

• Booking/appointment records: 2 years from the date of booking

• Email communication logs: 1 year

After these periods your data is permanently deleted from our systems.

7

Your Rights (DPDP Act 2023)

Under India's Digital Personal Data Protection Act 2023 you have the following rights:

Right to Access

Request a copy of your personal data we hold

Right to Correction

Request correction of inaccurate personal data

Right to Erasure

Request deletion of your personal data

Right to Grievance Redressal

Lodge a complaint about how your data is handled

Right to Nominate

Nominate someone to exercise your rights in case of death or incapacity

To exercise any of these rights email us at admin@aasanly.in with the subject line "Data Request". We will respond within 30 days.

8

Cookies

Aasanly uses minimal cookies:

• Authentication tokens stored in localStorage (not cookies) for dashboard access

• No third-party advertising cookies

• No tracking cookies

We may use analytics in the future to improve our service.

We will update this policy if we do.

9

Children's Privacy

Aasanly is not intended for use by children under 18 years of age.

We do not knowingly collect personal data from children.

If you believe a child has provided us with personal data please contact us immediately.

10

Changes to This Policy

We may update this Privacy Policy from time to time.

We will notify you of significant changes by:

• Posting the new policy on this page with an updated date

• Sending an email notification to registered business owners

Your continued use of Aasanly after changes constitutes acceptance of the updated policy.

11

Contact Us

For any privacy-related questions or to exercise your data rights:

Aasanly

📧 admin@aasanly.in

🌐 aasanly.in

📍 Chandigarh, India